Zaxby’s, the fast-casual chicken chain, is not only known for its delicious food but also for its innovative rewards program. Zaxby’s has recently doubled down on its app-based loyalty program, Zax Fanz Club, which offers customers free food, discounts, and exclusive perks.

According to a report by QSR Magazine, Zaxby’s app is the fastest-growing restaurant in the US, with over 2.5 million downloads and a 4.8-star rating on the App Store. The app allows customers to order ahead, pay with their phone, and earn points for every purchase. Customers can redeem their points for free menu items, such as Zalads, Zappetizers, and Zaxby’s signature chicken fingers and wings.

Zax Rewards Program is not only beneficial for customers but also for the brand. The app helps Zaxby’s collect valuable data on customer preferences, behavior, and feedback, which enables them to tailor their marketing and menu offerings accordingly. The app also increases customer loyalty, retention, and word-of-mouth referrals.

Zaxby’s co-founder and CEO Zach McLeroy said that the app is part of their strategy to enhance the customer experience and drive growth. “We want to reward our loyal fans for choosing Zaxby’s and make it easy for them to enjoy our food anytime, anywhere,” he said.

Zaxby’s is not resting on its laurels, however. The brand constantly looks for ways to improve its app and rewards program, such as adding new features, menu items, and promotions. For example, Zaxby’s recently launched a limited-time offer of free delivery for orders placed through the app.

If you are a fan of Zaxby’s or want to try their mouthwatering chicken dishes, you should download their app and join their Zax Fanz Club. You will get great deals, free food, and support from a local business that cares about its customers and community. Refer to this page for additional information.

More about Zaxby’s on https://www.zaxbysfranchising.com/